Skip to main content
Hasbro Pulse Help Center home page
Sign in
  1. Hasbro Pulse
  2. Orders, Pre-Orders, and Payment
  3. Orders and Pre-Orders

Orders and Pre-Orders

  • Cancel an order Promoted article
  • Keeping You Informed: What’s Changing, What’s Not Promoted article
  • Order status Promoted article
  • Will sold-out items be restocked? Promoted article
  • Can I combine orders?
  • Can I make changes to an order?
  • Do you offer gift wrapping?
  • Do you sell gift cards?
  • How can I place a tax-exempt order?
  • How do I know if an item I want is available?
  • How will orders with in-stock items and pre-orders ship?
  • I had items in my cart, but when I went to check out they were gone! How does that happen?
  • I received an email to log in to update my information, but I never created an account before. How do I do that?
  • Pre-Order
  • Purchase Limits
  • What exclusives do you have planned for the future?
  • What should I do if I never received an order confirmation email?
  • When will I be charged for my HasLab order?
  • Where can I find more information on an item?
  • Why am I charged before my order is shipped?
  • Why am I not receiving email updates on my orders?
  • Why did I only receive part of my order?
  • Why did the estimated ship date of my pre-order change?
  • Why do I see multiple versions of my order # in my order history?
  • Will phone orders be accepted?
Hasbro Pulse Privacy Policy
}