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Cancel an order

Pre-ordered items may be cancelled at any time before payment is captured during the fulfillment process. I...

Will sold-out items be restocked?

While we don't have specific details on whether an item will be restocked, we recommend checking back perio...

Order status

Once your order is on its way, you will receive a shipping notification via email. You can track your order...

Wrong item/Damaged item/packaging

If you received the wrong item or a damaged item, we’re here to help.   Contact us here with photos of ...

Forgot my password

To reset your password: Click here. Click Forgot your password? above the sign-in button. Enter the email...

Defective Products & Missing Parts

  If you need further assistance with a defective product or missing parts, please contact Hasbro Consumer ...