Unless your order includes a crowdfunded or pre-order product, your form of payment will be charged as soon as your order is accepted and processed. If you place an order for a pre-order product, your form of payment will be authorized and collected once the item is ready for shipping. If you place an order for a crowdfunded product, your form of payment will be authorized and collected once the sign-up period has expired and the project is backed.
Articles in this section
- Cancel an order
- Order status
- Will sold-out items be restocked?
- Can I combine orders?
- Can I make changes to an order?
- Do you offer gift wrapping?
- Do you sell gift cards?
- How can I place a tax-exempt order?
- How do I know if an item I want is available?
- How will orders with in-stock items and pre-orders ship?