Why am I charged before my order is shipped?

Orders will be charged during the fulfillment process.

At the time of your order for a pre-order item, we authorize your card on file to ensure that it is valid and has funds available. This authorization will disappear in a matter of days (time depends on your card issuer).

If you place an order for a crowdfunded product, your form of payment will be authorized and collected once the sign-up period has expired and the project is backed.