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  1. Hasbro Pulse
  2. Orders, Shipping, Tracking
  3. Orders, Pre-Orders & Payment

Orders, Pre-Orders & Payment

  • What are the terms and conditions of the Warehouse Sale?
  • How do I checkout with the Warehouse Sale Collection discount?
  • I entered the Warehouse Sale Collection code during checkout, but my order total did not adjust. How do I receive the discount?
  • How can I cancel an order?
  • Will my order arrive before the holidays?
  • Will sold-out items be restocked?
  • Can I combine a HASLAB crowdfunded product with other items in my cart?
  • Can I combine Premium membership with other items in my cart?
  • How will orders with in-stock items and pre-orders ship?
  • How can I place a tax-exempt order?
  • Why am I not receiving email updates on my orders?
  • I received a notice to update my payment, but my order is cancelled.
  • Can I combine orders?
  • Can I make changes to an order?
  • Can I store payment methods in my Pulse account?
  • When will I be charged for my HasLab order?
  • I received an email to log in to update my information, but I never created an account before. How do I do that?
  • I received a notice that a shipping label was created, but my order has not shipped yet.
  • How can I change or update my payment method on a preorder?
  • Purchase Limits
  • How do I know if an item I want is available?
  • Where can I ship my order?
  • What exclusives do you have planned for the future?
  • What methods of payment do you accept?
  • Where can I find more information on an item?
  • What are my shipping options?
  • Pre-Order
  • How much will it cost to ship my order?
  • Are there any restrictions on ordering for shipments to Canada?
  • Can I use discounts or promotion codes?
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