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Hasbro Pulse
Orders, Shipping, Tracking
Orders, Pre-Orders & Payment
Orders, Pre-Orders & Payment
How can I cancel an order?
Will my order arrive before the holidays?
Will sold-out items be restocked?
Can I combine a HASLAB crowdfunded product with other items in my cart?
Can I combine Premium membership with other items in my cart?
How will orders with in-stock items and pre-orders ship?
How can I place a tax-exempt order?
Why am I not receiving email updates on my orders?
I received a notice to update my payment, but my order is cancelled.
Can I combine orders?
Can I make changes to an order?
Can I store payment methods in my Pulse account?
When will I be charged for my HasLab order?
I received an email to log in to update my information, but I never created an account before. How do I do that?
I received a notice that a shipping label was created, but my order has not shipped yet.
How can I change or update my payment method on a preorder?
Purchase Limits
How do I know if an item I want is available?
Where can I ship my order?
What exclusives do you have planned for the future?
What methods of payment do you accept?
Where can I find more information on an item?
What are my shipping options?
Pre-Order
How much will it cost to ship my order?
Are there any restrictions on ordering for shipments to Canada?
Can I use discounts or promotion codes?
I had items in my cart, but when I went to check out they were gone! How does that happen?
Will I be charged sales tax?
Why am I charged before my order is shipped?
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