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  1. Hasbro Pulse
  2. Orders, Shipping, Tracking
  3. Orders, Shipping, Tracking

Orders, Shipping, Tracking

  • Purchase Limits
  • Where can I ship my order?
  • What methods of payment do you accept?
  • What are my shipping options?
  • How much will it cost to ship my order?
  • Are there any restrictions on ordering for shipments to Canada?
  • Can I use discounts or promotion codes?
  • I had items in my cart, but when I went to check out they were gone! How does that happen?
  • Will I be charged sales tax?
  • Why am I charged before my order is delivered?
  • Will phone orders be accepted?
  • Can I send gifts to multiple locations in the same order?
  • How can I cancel or modify an order?
  • How do I change my shipping address?
  • Do you offer gift wrapping?
  • What is the status of my order?
  • Why do I see multiple versions of my order # in my order history?
  • What should I do if I never received an order confirmation email?
  • Why did I only receive part of my order?
  • Why did the estimated ship date of my pre-order change?
  • What should I do if I have not received my order?
  • Do you sell gift cards?
  • How do I check my gift card balance?
  • How do I use a gift card to make a purchase?
  • Can I purchase Hasbro product in bulk?
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