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  2. Shipping & Tracking
  3. Shipping & Tracking

Shipping & Tracking

  • When will I receive my order?
  • Where can I ship my order?
  • What are my shipping options?
  • How much will it cost to ship my order?
  • I received a notice that a shipping label was created, but my order has not shipped yet.
  • What is the status of my order?
  • Why am I charged before my order is shipped?
  • Why do I see multiple versions of my order # in my order history?
  • Will phone orders be accepted?
  • I had items in my cart, but when I went to check out they were gone! How does that happen?
  • Are there any restrictions on ordering for shipments to Canada?
  • Can I send gifts to multiple locations in the same order?
  • How do I change my shipping address?
  • Why did I only receive part of my order?
  • Why did the estimated ship date of my pre-order change?
  • What should I do if I have not received my order?
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