Unless your order includes a crowdfunded or pre-order product, your form of payment will be charged as soon as your order is accepted and processed. If you place an order for a pre-order product, your form of payment will be authorized and collected once the item is ready for shipping. If you place an order for a crowdfunded product, your form of payment will be authorized and collected once the sign-up period has expired and the project is backed.
Articles in this section
- When will I be charged for my HasLab order?
- I received an email to log in to update my information, but I never created an account before. How do I do that?
- I received a notice that a shipping label was created, but my order has not shipped yet.
- How can I change or update my payment method on a preorder?
- Purchase Limits
- How do I know if an item I want is available?
- Where can I ship my order?
- What exclusives do you have planned for the future?
- What methods of payment do you accept?
- Where can I find more information on an item?