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Hasbro Pulse
Returns
Returns & Replacement

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What is Hasbro Pulse’s return policy?
Ineligible Returns
Requesting a Return Merchandise Authorization
Processing Your Return or Replacement
What if a product I ordered is missing parts or instructions?
Returns on Items Purchased with Discount or Promotional Code
What if I received the wrong item or a damaged item?

What if I received the wrong item or a damaged item?

October 28, 2022 03:23
Updated

If you received the wrong item or a damaged item, we’re here to help.
- Email us at CustomerService@HasbroPulse.com with photos of the damaged product packaging and shipping carton.
- Call us at 1-866-278-4264 (Monday through Friday: 8:00am to 7:00pm EST, Saturday: 8:30am to 5:00pm EST)

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