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Hasbro Pulse
Returns
Returns

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What is Hasbro Pulse’s return policy?
Ineligible Returns
Requesting a Return Merchandise Authorization
Processing Your Return or Replacement
Returns on Items Purchased with Discount or Promotional Code
What if I received the wrong item or a damaged item?

What if I received the wrong item or a damaged item?

March 11, 2021 16:34
Updated

If you received the wrong item or a damaged item, we’re here to help.
- Email us at CustomerService@HasbroPulse.com
- Chat with us by clicking the icon at the bottom right of your screen (Monday through Friday: 8:30AM to 5:00PM EST)
- Call us at 1-866-278-4264 (Monday through Friday: 8:00am to 7:00pm EST, Saturday: 8:30am to 5:00pm EST)

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Online Chat
Telephone
Ineligible Returns
Processing Your Return or Replacement
Can I use discounts or promotion codes?