If you have tracked the status of your order and it has not been received within 48 hours of the posted date of delivery, please email us at CustomerService@HasbroPulse.com or call us at 1-866-278-4264 (Monday through Friday: 8:00am to 7:00pm EST, Saturday: 8:30am-5:00pm).
Articles in this section
- When will I be charged for my HasLab order?
- I received an email to log in to update my information, but I never created an account before. How do I do that?
- I received a notice that a shipping label was created, but my order has not shipped yet.
- How can I change or update my payment method on a preorder?
- Purchase Limits
- How do I know if an item I want is available?
- Where can I ship my order?
- What exclusives do you have planned for the future?
- What methods of payment do you accept?
- Where can I find more information on an item?