If you have tracked the status of your order and it has not been received within 48 hours of the posted date of delivery, please email us at CustomerService@HasbroPulse.com or call us at 1-866-278-4264 (Monday through Friday: 8:00am to 7:00pm EST, Saturday: 8:30am-5:00pm).
Articles in this section
- Where can I ship my order?
- What are my shipping options?
- How much will it cost to ship my order?
- I received a notice that a shipping label was created, but my order has not shipped yet.
- What is the status of my order?
- Why am I charged before my order is shipped?
- Why do I see multiple versions of my order # in my order history?
- Will phone orders be accepted?
- I had items in my cart, but when I went to check out they were gone! How does that happen?
- Are there any restrictions on ordering for shipments to Canada?