If you have tracked the status of your order and it has not been received within 48 hours of the posted date of delivery, please contact us here or call us at 1-866-278-4264 (Monday through Friday: 8:00am to 6:00pm EST, Saturday: 10:00am-2:00pm).
Articles in this section
- Are there any restrictions on ordering for shipments to Canada?
- Can I send gifts to multiple locations in the same order?
- Change my shipping address
- I had items in my cart, but when I went to check out they were gone! How does that happen?
- I received a notice that a shipping label was created, but my order has not shipped yet.
- Phone orders
- Shipping costs
- Shipping options
- What should I do if I have not received my order?
- When will I receive my order?