What if a product I ordered is missing parts or instructions, or is defective? July 26, 2023 16:51 Updated Please click here to access instructions. If you need further assistance, please contact Hasbro Consumer Care by clicking here . We are available via email and telephone, and very happy to help! Related articles Email Wrong item/Damaged item/packaging Telephone Do I only get one chance to scan my face, or can I rescan until I'm happy with my scan? Can I cancel my Hasbro Selfie Series order?