What if a product I ordered is missing parts or instructions? February 13, 2023 20:46 Updated Oh no! Please click here to access instructions. If you need further assistance, please contact Hasbro Consumer Care by clicking here . We are available via email and telephone, and very happy to help! Related articles Email What if a product I ordered is missing parts or instructions? What if I received the wrong item or a damaged item/packaging? Telephone Do I only get one chance to scan my face, or can I rescan until I'm happy with my scan?